Technical - talking to experts
Previous post was about the commercial part of my job. This is about technical which is equally stressful.
As you may already aware, I don't sell planes directly to end users but I sell them to airlines (one of my markets). It's tricky because every single plane I sell needs to be customized. The level of customization is crazy I would say. I need to make sure even the type/size of cable from every switch in the cockpit is correct. Even the type of air that we pump into the tires can be customized. Imagine how much detail is that for a fleet of 5,000 planes. That's on the end user (plane) side.
As for internal equipments, airlines need a system to track their planes and to control their day-to-day processes such as issuing tickets and billing. We will provide the equipments and sometimes the hardware/software requires customization. To put it simple, whatever an airline need, they could shoot us an email and we would quote them accordingly.
Most of the buyers are expert in the field since forever. They would always ask questions which is so hard that sometimes HQ wouldn't know how to answer.
For example, what is the suitable temperature for the tires to obtain minimal friction while getting maximum grip in a condition where the tire pressure is 3 bar of 80% carbon dioxide and 20% oxygen while the ambient temperature is 22 degrees assuming there's no tail wind and ignore the air humidity. Please suggest/assume the landing speed, landing angle and type of tires and landing strip. Please provide the answer tomorrow morning.
What the hell?!?!?!?!??!?!
As you may already aware, I don't sell planes directly to end users but I sell them to airlines (one of my markets). It's tricky because every single plane I sell needs to be customized. The level of customization is crazy I would say. I need to make sure even the type/size of cable from every switch in the cockpit is correct. Even the type of air that we pump into the tires can be customized. Imagine how much detail is that for a fleet of 5,000 planes. That's on the end user (plane) side.
As for internal equipments, airlines need a system to track their planes and to control their day-to-day processes such as issuing tickets and billing. We will provide the equipments and sometimes the hardware/software requires customization. To put it simple, whatever an airline need, they could shoot us an email and we would quote them accordingly.
Most of the buyers are expert in the field since forever. They would always ask questions which is so hard that sometimes HQ wouldn't know how to answer.
For example, what is the suitable temperature for the tires to obtain minimal friction while getting maximum grip in a condition where the tire pressure is 3 bar of 80% carbon dioxide and 20% oxygen while the ambient temperature is 22 degrees assuming there's no tail wind and ignore the air humidity. Please suggest/assume the landing speed, landing angle and type of tires and landing strip. Please provide the answer tomorrow morning.
What the hell?!?!?!?!??!?!
St. Damien was free @ 6:25 AM
2 Comments:
At 12:37 AM ,
LieWei said...
lol...does ur cust really ask this kind of q's? my cust who ask this kind of q's is the one and only HXXXXI ;)
Btw, y u use plane as an example?
At 2:46 AM ,
Dynamo Damo said...
Not good lah to disclose project information. So use plane lor.
Yes, the questions are very hard at times. Some ask due to concern, some ask because they want to learn.
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